A Validated Assessment Framework for Telerehab Policy

DTAM-MY produces a peer-reviewed technology assessment model for telerehabilitation — grounded in MAST, TAM, and UTAUT2 — built for Malaysia's regulatory and health-financing context.

20 Policy Makers sought nationwide

Photography for illustration only, not actual study participants.

Watch: What Taking Part Involves

A short introduction to what engaging with this study involves.

30-second preview

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An invitation for health policy professionals

DTAM-MY study (UTAR)

Health policy analysts, administrators and planners are invited to share their perspective.

It is a research study, not a medical treatment.

Taking part is voluntary.

Full video

Read the text of this video

An invitation for health policy professionals

DTAM-MY study (UTAR)

Health policy analysts, administrators and planners are invited to share their perspective.

DTAM-MY is a research study assessing digital telerehabilitation technology in Malaysia.

Taking part means answering a structured questionnaire or interview.

Participation is in a professional capacity, and your responses are treated confidentially.

DTAM-MY is an academic research study by Universiti Tunku Abdul Rahman (UTAR), not a medical treatment.

Taking part is voluntary.

You may decline, or stop at any time without giving a reason.

An information sheet is provided before you register.

About this study

Development of Digital Healthcare Telerehabilitation Technology Assessments Model and System for the Enhancement of Elderly Quality-of-Life

Principal investigator

CHONG Yu Zheng, PhD candidate

Institution

Universiti Tunku Abdul Rahman (UTAR), Lee Kong Chian Faculty of Engineering and Science

Supervisors

Assoc. Prof. Dr. Kwan Ban Hoe · Assoc. Prof. Ir. Dr. Goh Choon Hian

Ethics approval

UTAR UREC, ref. U/SERC/56(A)-979/2026

Who Can Engage as a Policy Stakeholder

Why Policy Makers Need DTAM-MY

Real-world evidence on telerehabilitation effectiveness, cost, and implementation in Malaysia.

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Real-World Evidence

n=370 participants across urban and rural Malaysia. Demographic diversity. Published in peer-reviewed journals.

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Policy-Grade Data

Addresses: accessibility, equity, cost-benefit, workforce readiness, infrastructure requirements for telerehab scaling.

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Implementation Insights

Lessons learned from pilot and main study. Barriers and enablers for telerehab adoption in Malaysian healthcare.

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Governance & Compliance

Addresses PDPA 2010, the MOH Guideline on Online Healthcare Services (2025), and the MMC Guideline on Telemedicine (2024). Safe, ethical, legally compliant model.

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SDG Alignment

Contributes to SDG 3 (Health & Wellbeing), 10 (Reduced Inequalities), and Malaysia's 12th Plan digital health targets.

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Measurable Outcomes

Quality of life, functional recovery, healthcare utilization, patient satisfaction across all cohorts.

Support Malaysia's Digital Health Future

Collaborate with UTAR to generate evidence for telerehabilitation policy and scaling initiatives.

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Watch: How to Sign Up

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DTAM-MY: how to take part

A research study by Universiti Tunku Abdul Rahman (UTAR)

It is a research study, not a medical treatment.

1. Choose your group

2. Fill in the Enroll form: name, email and consent

3. Check your email

Demonstration with sample data

4

Review the information sheet

After you verify, you will go to the participant portal to review the Participant Information Sheet before continuing.

An information sheet is provided before you register.

Taking part is voluntary.

You may decline, or stop at any time without giving a reason.

About this study

Development of Digital Healthcare Telerehabilitation Technology Assessments Model and System for the Enhancement of Elderly Quality-of-Life

Principal investigator

CHONG Yu Zheng, PhD candidate

Institution

Universiti Tunku Abdul Rahman (UTAR), Lee Kong Chian Faculty of Engineering and Science

Supervisors

Assoc. Prof. Dr. Kwan Ban Hoe · Assoc. Prof. Ir. Dr. Goh Choon Hian

Ethics approval

UTAR UREC, ref. U/SERC/56(A)-979/2026

Engage as Policy Stakeholder

Not ready to enroll yet? Get notified about study updates instead.

Frequently Asked Questions

What kind of data will I receive?

Real-world evidence from n=370 participants across urban and rural Malaysia, covering accessibility, cost-benefit, workforce readiness, and infrastructure requirements for telerehabilitation scaling.

How does this align with existing national policy?

The study addresses Malaysia's 12th Plan digital health targets and SDG 3 and SDG 10, as outlined in the Policy-Grade Data and SDG Alignment sections above.

Is the study legally and ethically compliant?

Yes. It complies with PDPA 2010, the MOH Guideline on Online Healthcare Services (2025), and the MMC Guideline on Telemedicine (2024), and has UREC ethics approval (U/SERC/56(A)-979/2026).

What does signing up involve?

A short registration (name, email, preferred language). The research team will keep you informed as findings become available.

What the Study Procedure Involves

A walkthrough of the assessments and sessions you'll take part in.

1 of 4 · Questionnaire and interview

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What taking part involves

1 of 4 · Questionnaire and interview · DTAM-MY (UTAR)

Taking part involves two parts.

Part 1

The questionnaire

A questionnaire, on a paper answer sheet or online, with questions relevant to your group.

How long it takes

Group | Questionnaire | Optional interview

Older adults (60 and above) | 10–25 min | 15–50 min

Caregivers | 10–25 min | 15–50 min

Allied health professionals | 15–25 min | 20–50 min

Policy-makers | 15–20 min | 20–40 min

General public (18 and above) | 10–12 min | 15–20 min

Part 2 (optional)

The interview

A short interview about your experiences and views on telerehabilitation. It is audio-recorded only with your permission.

All interviews are optional. You may choose to complete only the survey.

2 of 4 · Speaking your answers, and follow-up

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Speaking your answers, and follow-up

2 of 4 · DTAM-MY (UTAR)

Optional

Speak your answers

Allied health professionals, caregivers and policy-makers may speak their answers instead of typing them. This option is in English only.

Your speech is converted to text by an automated speech-to-text system. You can review and correct the text before it is submitted. No audio recording is kept, only the text you have reviewed.

Older adults also complete a brief follow-up assessment 12 weeks after the first session.

3 of 4 · Safety and benefit

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Safety and benefit

3 of 4 · DTAM-MY (UTAR)

There are no experimental treatments, medications or clinical procedures involved.

Taking part does not provide any direct clinical benefit or change to your medical treatment.

If you feel distressed, tired or uncomfortable, tell the researcher. The session will stop.

DTAM-MY is an academic research study by Universiti Tunku Abdul Rahman (UTAR), not a medical treatment.

4 of 4 · Your rights and privacy

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Your rights and privacy

4 of 4 · DTAM-MY (UTAR)

Taking part is voluntary. You may decline, or stop at any time without giving a reason.

Your medical care, employment and relationship with UTAR will be unaffected.

Your name and identity card number will never appear in any dataset, report or publication.

Read the full Participant Information Sheet before you register.

About this study

Development of Digital Healthcare Telerehabilitation Technology Assessments Model and System for the Enhancement of Elderly Quality-of-Life

Principal investigator

CHONG Yu Zheng, PhD candidate

Institution

Universiti Tunku Abdul Rahman (UTAR), Lee Kong Chian Faculty of Engineering and Science

Supervisors

Assoc. Prof. Dr. Kwan Ban Hoe · Assoc. Prof. Ir. Dr. Goh Choon Hian

Ethics approval

UTAR UREC, ref. U/SERC/56(A)-979/2026